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Delivery Information

Shipping And Handling

UK DELIVERIES

All UK orders are dispatched using either Royal Mail 1st Class, Royal Mail Tracked 48 or Royal Mail Special Delivery.

Royal Mail 1st Class Post 0.99p
Royal Mail Tracked 48 £4.99
*Royal Mail Special Delivery £7.99 (excludes Saturday Delivery) 

*Your order must be placed before 2pm to allow us to complete it and dispatch it out for a next day delivery.  

Orders that are received over a weekend where Special Delivery has been selected will be dispatched out on the Monday for a Tuesday delivery.


EU & ROW DELIVERIES

All European and Worldwide (ROW) orders are sent out using Royal Mail International Standard and Royal Mail International Tracked

International Standard £2.99 EU* / NON EU
International Tracked £8.99

International Standard £3.49 ROW
International Tracked £10.99


01.07.2021 - VAT & IMPORT TAX DUE ON EU ORDERS

*Orders that are now shipped into the EU from the UK are subject to import fees and VAT on the total order value including shipping.  This payment will be due on receipt of delivery and paid for by the customer.    

Tracked orders are tracked until they leave the UK. The item is then handed over to the destination country's postal service as a priority item, where it continues to be tracked until delivery.  Tracking will then be able on your countries National Postal Service website.

All orders are dispatched and shipped in either hard backed card envelopes or using postal tubes where required.

Sorry, we do not offer a collection service.


DELIVERY SCHEDULE / TIMEFRAME

We aim to have your order made and dispatched within 1-2 working days from the date of payment.

1-3 working days after dispatch - Royal Mail 1st Class
1-2 working days after dispatch - Royal Mail Tracked 48
1 working days after dispatch - Royal Mail Special Delivery (excluding Saturday deliveries)*

*Next Day Royal Mail Special Delivery is ONLY available on orders placed before 2.00pm Monday - Thursday's.

International Standard & International Tracked Deliveries are usually received within 3-7 working days from the date of dispatch.

3-5 working days after dispatch to Western Europe
3-5 working days after dispatch to Eastern Europe and postal subsidiaries (Islands and Principalities)
5-7 working days after dispatch to the Rest of the World.

Please note that postal delays clearing Customs can affect the stated delivery times and on rare occasions deliveries can take longer to be delivered then stated.

In the unlikely event that an order is lost within the postal system, once we have been made aware of this and allowed sufficient time for the delivery to complete, the order will then be replaced and re-sent out free of charge. 

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